Hours of Operation
Mon-Fri 7am to 6pm
Saturday 8am to 1pm |
|
Thanks for stopping by our website.
Kraft Professional Cleaners have been
providing professional dry cleaning
services in San Antonio, Texas since
1947. Our business is family owned and
operated and we are committed to
excellence in quality and customer
service. We value each customer as an
individual asset to our future. If
you're an existing customer, we'd like
to thank you for your patronage. If
you're new to the area or simply
searching for a new dry cleaner, we
welcome you to try our services. And
remember, at Kraft Professional
Cleaners, your satisfaction is always
guaranteed. |
| |
What is Dry-cleaning?
Dry-cleaning uses fluids to remove soil
and stains from fabric. In fact, the
term "dry-cleaning" is misleading; it is
called dry-cleaning because the fluid
contains little or no water and does not
penetrate the fibers as water does.
Among the advantages of dry-cleaning is
its ability to dissolve greases and oils
in a way that water cannot. Dry-cleaning
helps to return garments to a "like-new"
condition using precautions to prevent
shrinkage, loss of color, and fabric
distortion.
The dry-cleaning process begins with the
pretreatment of spots and stains using
special cleaning agents. The garments
are then loaded into a machine
resembling an oversized front-loading
home washer. Throughout the cleaning
process the fluid is filtered or
distilled to ensure its clarity.
Today, the solvent used by almost 90% of
all drycleaners is perchloroethylene,
commonly known as "perk." It is
completely non-flammable and
non-combustible, of relatively low
toxicity, and can be efficiently reused
and recycled.
What is Wet cleaning?
Wet cleaning starts with the
pretreatment of spots and stains using
special cleaning agents. Wet cleaning is
the process of removing soils from
garments and other textile items through
the use of water and additives (such as
detergent) and using precautions to
prevent shrinkage, loss of color, and
fabric distortion.
What is Laundering?
Special detergents, additives, and
finishes sets commercial laundering
apart from home laundering. This process
enables your cleaner to offer consistent
quality shirts at reasonable prices.
Professional Cleaning Steps
Professional cleaning involves many
different operations, all performed by
skilled people and designed to give your
garments a fresh and clean appearance.
Procedures include:
Checking the care label for instructions
and fiber content
Classifying the garment according to
fabric type, color and degree of soiling
Removing spots and stains using special
equipment and stain removal techniques
Dry-cleaning, wet cleaning, or
laundering, only if so labeled
Reapplying any sizing, water repellency
or other finishes when necessary
Finishing the garment on professional
pressing equipment
Replacing buttons or performing minor
repairs as necessary
Packaging the garment in protective
wrapping
The Importance of Care Labels
The Federal Trade Commission (FTC)
requires that manufacturers attach a
permanent care label to textile garments
to provide directions for their care.
Manufacturers must list at least one
method of safe care for a garment. The
rule covers all textile clothing except
footwear, gloves, hats, suede and
leather clothing, and household items
such as linens. The rule stipulates that
the care label is easily found, will not
separate from the garment, and will
remain legible for the garment's useful
life. The label must warn about any part
of the recommended care method that
would harm the garment of other garments
cleaned with it. It must also warn when
there is no method for cleaning a
garment without damaging it. Symbols
also may appear on a care label to
supplement written instructions.
If a label indicates dry-cleaning, all
components of the garment, including the
outer shell, lining, buttons,
interfacing, fusing material, and trim,
should be colorfast and remain unaltered
during cleaning. If any such problem
occurs, it is the responsibility of the
manufacturer. If you or your cleaner
follow the manufacturer's instructions
and the garment are damaged, you should
return the garment to the store and
explain what happened. If the store will
not resolve the problem, write to the
manufacturer and send a copy of your
complaint letter to the FTC. The
information you provide the FTC may
reveal a pattern or practice requiring
the Commission's attention. If you
purchase a garment with no care label,
you should contact the FTC, giving the
name and address of the store and
manufacturer.
Occasionally, damage done in
dry-cleaning is the responsibility of
the drycleaner and not the result of
preexisting conditions or defects. In
such cases, the cleaner will usually
settle the claim promptly and fairly,
often using IFI's Fair Claims Guide. If
there is some doubt about
responsibility, the member cleaner can
send the garment to IFI's Garment
Analysis Laboratory to determine the
cause of the problem.
How Can You Help Your Clothes and
Your Cleaner?
Bring your garments in for professional
cleaning as soon as possible after
staining occurs. Stains or soils left
too long may become permanent Discuss
any stains with your cleaner. Keep
perfumes, lotions, deodorants,
antiperspirants, and other toiletries
away from your clothes. These products
likely contain alcohol, which will
damage some dyes.
Protect garment, especially those made
of silk, from excessive perspiration, as
this can cause dyes to discolor. Have
matching pieces of an ensemble cleaned
together so any color fading will be
uniform. Protect your garments from
prolonged exposure to direct light Don't
press stained or soiled clothing, as the
heat may set some stains
|
|
|
|
